Refund and Returns Policy

Effective Date: [Insert Date]

At TKC Ventures Private Limited, we value transparency and customer satisfaction. This Refund & Cancellation Policy outlines the conditions under which you may cancel services and request refunds.

1. General Policy

TKC Ventures provides curated and customized services tailored to each client. Due to the nature of our offerings, cancellations and refunds are governed by strict timelines and service milestones.

2. Service Cancellation

• Before Project Initiation:
  A full refund will be processed if the cancellation is requested within 48 hours of payment and before any project-related work has commenced.
• After Project Kick-off:
  If work has already begun, cancellation will be allowed at our discretion, and refunds (if any) will be calculated based on the amount of work completed and resources allocated. An administrative fee may be deducted.
• Non-Cancellable Services:
  Certain services, such as consultations, digital campaigns, and time-bound activations, once initiated, cannot be cancelled or refunded.

3. Refund Eligibility

Refunds are only applicable under the following conditions:

• Service not delivered as per agreed scope and documented evidence.
• Technical errors or failure on our part leading to non-execution.
• Duplicate payments or overcharges due to a system error.

4. Refund Process

• All refund requests must be submitted in writing to [Insert official email address] with relevant details and proof of payment.
• Once approved, refunds will be processed to the original method of payment within 7–14 business days.
• Refund timelines may vary depending on the payment gateway or bank.

5. Cancellation by TKC Ventures

TKC Ventures reserves the right to cancel a project or service due to unforeseen circumstances, breach of agreement, or non-cooperation from the client. In such cases, a pro-rata refund will be processed based on the work completed.

6. Contact for Refund & Cancellation

Please direct all refund or cancellation-related queries to:

TKC Ventures Private Limited
No 210/2, Upper Palace Orchard
Sadashivanagar, Bengaluru – 560080
📧 Email: [Insert Email Address]
📞 Phone: [Insert Phone Number]